Your Trusted and Blocked lists help you filter your contact list and make it easier for you to mark whom to trade with on Paxful.
Apart from the various external indicators that can help you decide whether certain users are safe to trade with or not, you can also trust and block users based on your personal experience trading with them.
Trusting Users
Trusting users you’ve had a good trading experience with is a good way to stay connected with them. For example, if you constantly find that a user trades efficiently with you, you can mark that user as your trusted user. In this way, their offers will be prioritized in your feed. When creating offers, there are also options where you can choose to show your offer only to your list of trusted buyers.
Trusting users is a way to make real connections with them, but just like in real life, be careful whom you trust on Paxful.
Blocking Users
While trusting users is the way to build a healthy trading relationship with decent traders, blocking is the opposite. If you’ve had a bad experience trading with someone (e.g., it wasn’t as efficient as you’d hoped for or if you were scammed), you can block that particular user. If you block a vendor, they will not be able to see your offers on their list. Similarly, if you block a buyer, you won’t be able to see their offers on your list.
Blocking is a way to ensure that the bad apples don’t bother you.
To trust or block a user, follow these steps:
- Click on the username on any page (offer list, trade chat, past trades in your dashboard, etc.)
The user profile opens. - Click the Trust or Block links under the username to mark the user as trusted or to block them, respectively.
Note:
- You can always undo this action later.
- You can only block a user if your ID has been verified or if you have previously traded with that user.
To view and manage your blocked and trusted lists, go to your Contact list.
For more information on how to improve your trading experience, please read our safety tips and instructions for good offer terms.
If you need any assistance from our Support team, do not hesitate to contact us. Check out this article on How to Contact Support.