Your security is our highest priority, which is why we've taken extreme security measures to keep users safe in the marketplace.
We have a strict verification process that helps ensure we know our customers and an army of dispute and fraud prevention analysts to help make sure trades run smoothly and to keep bad actors away from the marketplace. We also have an escrow feature in place where the crypto being traded is safely held until the trade is complete. This safeguards your money and helps make sure the crypto goes to the right party in case of disputes.
We use BitGo as our wallet service provider, which is one of the most secure and high-tech services on the market. Additionally, we provide you with all the means to protect your funds within your Paxful account, like setting up two-factor authentication when you log into your account and send crypto out of your Paxful wallet.
To top it all off, we have some of the best cybersecurity professionals on our team who work around the clock to make sure our users and platform are safe from harm and hackers.
If you’re looking for more information on your safety in the marketplace, check out these articles:
Is Paxful trustworthy?
Paxful has an AML policy, we comply with Office of Foreign Assets Control ("OFAC") sanctions, we’re a regulated financial entity, and we’re trusted by over 5 million users. See what our users have to say about us through our reviews!
If you need any assistance from our Support team, do not hesitate to contact us. Check out this article on How to Contact Support.