If you come across an offer that is suspicious or violates our Terms of Service, report it immediately.
1. On the bottom part of the offer page, click Report a problem.
The Report a problem dialogue box appears.
2. Choose a report type, write a detailed description in the Description field, and click Report.
Report types:
- Outside escrow: The vendor hints at completing a deal outside Paxful escrow.
- Bad offer terms: offer terms are confusing or contradictory.
- Obvious scam: anything that violates common sense and our Terms of Service.
Check out this article for some safety tips to help you protect your funds.
If you need any assistance from our Support team, do not hesitate to contact us. Check out this article on How to Contact Support.