If you come across an offer that is suspicious or violates our Terms of Service, report it immediately.
1. On the bottom part of the offer page, click Report a problem.
The Report a problem dialogue box appears.
2. Choose a report type, write a detailed description in the Description field, and click Report.
Report Types:
- Outside Escrow: The vendor suggests making a deal outside Paxful’s escrow system.
- Bad Offer Terms: The offer terms are unclear, confusing, or contradictory.
- Obvious Scam: Any dishonest actions, or anything that defies common sense and violates our Terms of Service.
Check out this article for some safety tips to help you protect your funds.
If you need any assistance from our Support team, do not hesitate to contact us. Check out this article on How to Contact Support.